FAQs
Q: What products do you sell?
We offer a range of furniture for the home, including beds, divan beds, ottoman beds, frame beds, sofas, wardrobes, and other bedroom furniture.
Q: Where is Bentley Furniture Store located?
We are a local furniture store based in Wakefield, West Yorkshire.
Q: Can I order online?
Yes, you can browse and purchase our full range through our online store.
Q: Do your products have different sizes and options?
Many of our beds and sofas are available in different sizes, fabrics, colours, and configurations — check the individual product page for options.
Q: Do your beds come with a mattress?
This varies by product — please check the individual product description, as some listings include a matching mattress and others don't.
Q: Do you offer delivery?
Yes. We offer next-day delivery as standard, with same-day delivery available on confirmation, and free express delivery on all orders over £600.
Q: What payment methods do you accept?
All available payment options are shown at checkout.
Q: Can I visit your local shop?
Yes — we'd recommend contacting us ahead of your visit to confirm opening hours and stock availability.
Q: Can furniture be customised?
Some of our furniture can be customised, including certain headboard designs, colours, fabrics, sizes, and bed bases.
Q: Do you offer storage beds?
Yes — we offer storage options including divan and ottoman-style storage beds.
Q: How do I choose the correct bed size?
Size guides are available on each product page, and our team is happy to help if you have questions.
Q: Are the colours shown online accurate?
We make every effort to display our products accurately, but colours can appear slightly different depending on your screen, lighting, and the material itself.
Q: Can I cancel or return my order?
This depends on the product and its customisation status — please review our Returns & Refunds Policy or contact us directly.
Q: What if my furniture arrives damaged?
Please contact us as soon as possible with photos of the furniture and packaging, and we'll sort it out promptly.
Q: How can I contact Bentley Furniture Store?
You can reach us using the contact details on our Contact Us page — including your order number and product name helps us assist you faster.